THE PERSON ANSWERING YOUR TICKET

Hi, I'm Mike.

I co-own a managed IT company during the day. That means I spend 40 hours a week fixing tech for businesses that pay me a monthly retainer to keep their stuff running. Over the years I've seen every way a network can break, every way an email can get stuck, every way software can refuse to cooperate, and most of the ways a “quick” problem turns into a three-day rabbit hole.

I built NerdTechs for everyone who doesn't have an IT retainer — the small business owners, the solo operators, the prosumers with a home lab, the office manager who got stuck being “the computer person” by default. You don't need a contract. You need one expert answer to one broken thing.

So here's what you get: me. One real person. Reading your ticket, writing your response, following up if the first attempt didn't stick. No offshore team. No “tier one support.” No chatbot pretending to be a human. Just a senior tech, one problem at a time, starting at $29.

— Mike

SENIOR IT EXPERT · 10+ YEARS IN SMB TECH